Contact TheVoltr

We are here to help with anything — sizing questions, order updates, returns, or just finding the right piece. Real people read every email.

Get in Touch

CONTACT METHOD DETAILS
Email [email protected]
Response Time Within 24 hours
Support Hours Monday to Friday, 9 AM – 6 PM EST
Weekend Emails Answered first thing Monday morning

 

Before You Email

Check these pages first — most questions are answered there:

  • FAQ Page — orders, shipping, returns, payments
  • Track Your Order — enter tracking number for live status
  • Size Guide — measurements for all brands and categories
  • Refund Policy — return window and conditions
  • Shipping Policy — delivery times and rates

 

Common Reasons to Contact Us

REASON WHAT TO INCLUDE IN EMAIL
Order status / delay Your order number + email used at checkout
Return request Order number + reason for return + photos if damaged
Exchange request Order number + item you want to exchange for
Wrong item received Order number + photo of item received
Sizing help Your measurements + which product you are looking at
Payment issue Order number + screenshot of error if any

 

Contact Form