Privacy Policy — TheVoltr

TheVoltr (“we”, “us”, “our”) operates thevoltr.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and make purchases.

Information We Collect

We collect the following information when you place an order, create an account, or contact us:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely — never stored on our servers)
  • IP address and browser/device data
  • Browsing behavior on our website (via cookies)

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmation and tracking emails
  • Respond to customer service inquiries
  • Improve our website, products and services
  • Send promotional emails — only if you opt in
  • Prevent fraud and ensure security

How We Protect Your Information

TheVoltr uses SSL encryption across all pages. Payment information is processed through secure, PCI-compliant payment processors. We never sell or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience, remember your cart contents, keep you logged in, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function correctly without them.

Third Party Services

We use trusted third-party services including payment processors, shipping carriers, and analytics tools. These services have their own privacy policies and data handling practices.

Your Rights

  • Access your personal information we hold
  • Correct inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, email [email protected].

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion at any time by emailing [email protected].

Contact

Privacy questions or data requests? Email [email protected]. We respond within 24 hours.