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Shipping Policy — TheVoltr

TheVoltr ships to the entire United States and internationally worldwide. Here is everything you need to know about our shipping process, times and rates.

Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or public holidays are processed the next business day. You will receive a shipping confirmation email with tracking number as soon as your order ships.

US Shipping Rates & Times

SHIPPING METHOD	COST	DELIVERY TIME	TRACKING
Standard Shipping	FREE	5-7 Business Days	Yes
Express Shipping	$15	2-3 Business Days	Yes
Overnight Shipping	$35	Next Business Day	Yes

Overnight orders must be placed before 12 PM EST on business days.

International Shipping

REGION	STANDARD COST	EXPRESS COST	STANDARD TIME
Canada	$20	$40	7-10 Days
Europe	$30	$55	10-14 Days
UK	$25	$50	8-12 Days
Australia / NZ	$35	$65	12-16 Days
Asia	$30	$60	10-14 Days
Rest of World	$40-$55	$70-$80	14-21 Days

Customs & Import Duties

International orders may be subject to customs fees, import duties and taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our product prices or shipping rates. TheVoltr has no control over these charges.

Order Tracking

Once your order ships, you will receive an email with your tracking number. Track your order anytime on our Track Your Order page at thevoltr.com/track-order/. Tracking updates may take 24-48 hours to appear after shipment.

Shipping Restrictions

We currently cannot ship to PO Boxes for express or overnight orders.
Some remote international locations may have limited shipping options.
Certain products may have shipping restrictions to specific countries.

Lost, Delayed or Damaged Shipments

ISSUE	HOW WE HANDLE IT
Order not arrived on time	Email [email protected] with order number — we investigate within 24 hours.
Package marked delivered but not received	Contact us within 48 hours — we file a carrier claim immediately.
Package damaged in transit	Email photos to [email protected] — we reship at no cost.
Lost package confirmed	We reship your order or issue full refund — your choice.